FAQs
Clear answers before you commit.
What you get, what you need and the help that is there if you want it.
What do I receive?
A kit you download, with everything you need to build your own AI team: the role descriptions, templates and guides, five worked builds to learn from and your Progress Dashboard. You build the team and you run it. The Kit gives you seven roles, starting with your Executive Assistant. The Complete Team gives you all eleven roles, plus Your Plan, which works out which roles to build first and sets your own test of success. See the packages.
How does the kit build my know-how as well as my team?
Your kit’s guides and worked examples explain the ideas, and our free films show it being done. You answer questions about your business, tailor the roles and try them on real work, which is where you practise briefing, checking and coordinating.
I already use AI. How would this help?
It helps you turn what you already do into a team that works from your business information. Your kit helps you write down how you work, give roles clear responsibilities and practise briefing, checking and improving their work. For example, give your assistant a meeting transcript, ask it to pull out the actions, log them and prepare a message for agreement, then review it before anything is sent.
Which package suits my business?
The Kit suits an owner who wants help with the work that fills their week, built one role at a time. The Complete Team suits an owner who wants a team that keeps improving as the business grows, with Your Plan and four extra roles. Add two sessions with Adam to either for his advice as you build, or choose Built with Adam to have him design and build your team with you.
The Kit is £495 and The Complete Team is £995, each paid once. Sessions add £400, and Built with Adam starts from £2,950. Still unsure? Write to hello@buildmyaiteam.com and we will help you pick.
Do I need to be technical?
No. The method is written for a business owner, not a developer, and each guide takes you one step at a time in plain English. You need a Mac on macOS 13 or later, or a Windows 10 or 11 PC, and an internet connection.
Do I need a paid AI plan?
Yes. Your kit runs on your own paid Claude plan, which you pay to Anthropic directly, and setup helps you choose the right one.
How long does setup take?
You set the pace. START HERE and the Day Zero guide get you connected and into your first conversation. Stage 1 captures your business context, and you can stop after any section. Stage 2 builds your Executive Assistant and gives it its first real task, from your own list. That first real task is what the 14-day build guarantee is measured on. After that, you add specialists when you need them.
Can my staff use the kit?
Yes. Your licence covers one business and the people who work in it or for it, including contractors and freelancers while they are working for your business. Each person uses the kit in their own Claude account, with their own seat on your Claude Team plan. The kit cannot be shared outside that business or resold.
Can it work with my email, calendar and files?
Yes, once you connect them. Claude’s connectors link to services including Gmail, Google Calendar, Google Drive and Dropbox, so your team can bring information into the conversation and carry out supported actions. You connect your own accounts and choose what access to give, and what is available depends on your account, your permissions and the connector.
The kit shows you how. If a tool does not connect, your kit works from an export you give it instead, and nothing in the method needs you to buy a new tool.
Will it send emails or work while I am away?
Not unless you set that up. Your roles prepare the work for you to review. Sending emails needs its own connection and permissions, and work that runs on a schedule or while you are away needs extra setup and somewhere suitable to run. A written instruction to ask for your approval guides a role, but it is not a technical lock.
Will it remember every correction?
It remembers what you write down. Put a correction into the role’s instructions and it carries into later work, which is how your team comes to know your business. AI can still miss an instruction, so you check the result.
Where does my client information go?
Your kit folder stays on your computer. Claude does its work in the cloud and reaches only the folders you connect, through the desktop app and only while it is open. When a task needs a file, Claude fetches a copy of just that file.
What you share with Claude goes to Anthropic, the company that runs it. You control your chat history and can delete any chat at any time: it leaves your history straight away and Anthropic’s systems within 30 days. Whether Anthropic uses your chats to improve its models is a separate setting. On Pro and Max, Anthropic may train its models on your chats unless you switch off “Help improve our AI models” in Settings, then Privacy, and switching it off covers your chats from then on. With it on, de-identified data can be kept for up to five years. Chats flagged for safety review, and anything you send as feedback, can still be used and kept longer. On Team, Anthropic does not train on your content by default. Data is transferred to the US and other countries outside the UK.
If you have professional or legal duties over client information, check with your own adviser. Our privacy notice covers our website, purchases and sessions.
What happens if it does not work for me?
Our 14-day build guarantee covers you. Within 14 days of buying, work through your kit as far as your Executive Assistant’s first real task, a piece of real work from your own list. If it could not do that task to a standard you would use, or the method stopped you before you got there, tell us what happened and we will refund your kit in full. You are the judge.
You do not need to have had a session with Adam to claim. If you added sessions, they have their own 14-day right to cancel. Your rights under the Consumer Rights Act 2015 are unaffected. Read the published guarantee.
What support comes with my kit?
Email hello@buildmyaiteam.com about anything, from a missing download link to a step that will not work, and we will work through it with you. If the problem is in the kit and we cannot fix it, we will refund you. Every kit includes 12 months of updates, and when we update your kit we email you to say what has changed.
What happens in the sessions with Adam?
In two 45-minute video calls, Adam advises and coaches you on your business plan, your priorities and getting the most from your AI team. You do the building, with a head start from someone who has done it.
Take your first call once Stage 1 is done, to settle what your team does first, the order to build your roles in and what stays with you. Beforehand, a short prompt writes a two-page file about your business for you to send him. Take your second call once your Executive Assistant is running and there is something specific you want to make work.
We email you a private booking link by the end of the next working day, and you have 12 months to take each session.
What is the written report?
Within a day of each call, Adam sends you a written report of his advice and what to do next. After your first call it comes with files that go straight into your kit folder, and your team reads them from then on.
Each call is recorded, and the report is prepared from the recording using our own tools. Adam reviews it and adds a personal note before it goes to you. The report and the files are yours to keep and use in your business.
What is Built with Adam?
Adam designs an AI team around your business and builds it with you, and you work with Adam himself.
You shape the team from how your business runs and agree the scope in writing before anything starts. Adam starts from The Complete Team and the sessions and brings a practical eye for what works and how to bring it in. He coaches you as the team beds in so you can run and improve it yourself. Everything built for your business is yours.
It starts with a call. Arrange a call.
Who is behind it?
Adam McEnaney. He runs his own AI team of over 50 digital workers and uses it to run his own business. He created the method in every kit and takes every session with Adam himself. build my AI team is a trading name of GINNY FAGAN LTD, company 17347847. Meet Adam.
Can I buy from outside the UK?
Yes, for the kits. They are sold in the countries offered at checkout, and outside the UK an international payment partner takes your payment. Sessions with Adam and Built with Adam are sold in the UK only. If you are elsewhere and want time with Adam, email hello@buildmyaiteam.com.
Is VAT added to the kit price?
No. GINNY FAGAN LTD is not registered for UK VAT, so no VAT is added to UK prices. Outside the UK, the price at checkout already includes the tax that applies where you live.